1. Do you offer free shipping?
Yes. We provide free standard shipping on all orders.
2. How long does shipping take?
Typical delivery time is 5–12 business days, depending on your location.
3. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
4. Can I cancel my order?
Orders may be canceled before they are processed for shipment.
If your order has already been shipped, please follow our Return & Refund Policy.
5. What payment methods do you accept?
We accept major credit cards and other secure payment methods available during checkout.
6. What if I receive a damaged or incorrect item?
Please contact us within 7 days after delivery with photos of the item and packaging. We’ll resolve the issue as quickly as possible.
7. Do you accept returns?
Yes.
We offer a 30-day return policy for eligible products.
8. When will I receive my refund?
After your returned item has been inspected and approved, refunds are generally processed within 5–10 business days.
9. Is my payment information secure?
Yes.
Our website uses encrypted SSL technology to protect your personal and payment information.
10. How can I contact customer support?
Email:
We usually reply within 24–48 business hours.