1. What does olivren sell?
olivren is an online clothing store offering a variety of stylish and versatile apparel for everyday wear.
2. How long does it take to ship my order?
Orders are generally shipped within 48 hours after processing.
3. How long does delivery take?
Estimated delivery is approximately 5–8 days after your order has been shipped.
4. Do you offer returns?
Yes. We offer 30-day free returns and exchanges on eligible purchases.
5. How do I request a return?
Please contact our customer service team with your order number and details of the item you would like to return.
Email: [email protected]
Phone: (916) 753-5907
6. Can I exchange an item?
Yes. Eligible items can be exchanged within 30 days of receiving your order.
7. What condition must an item be in for a return?
Items should be unworn, undamaged, and in their original condition, with tags and packaging when applicable.
8. What if I receive the wrong or damaged item?
Please contact us as soon as possible after receiving your order. Include your order information and details about the problem, and our team will assist you.
9. How long does a refund take?
After we receive and inspect your returned item, an approved refund will be issued to your original payment method. The time for the funds to appear may vary depending on your bank or payment provider.
10. Can I cancel my order?
If you need to cancel an order, please contact us as soon as possible. We will try to accommodate cancellation requests before the order is shipped.
11. How can I contact olivren?
You can contact us by email or phone:
Email: [email protected]
Phone: (916) 753-5907
12. Where is olivren located?
olivren is operated by CLOTHESFORBROS LLC in Sebring, Florida, United States.
Address:
5734 GRANADA BLVD
SEBRING, FL 33872
United States